Key Activities

• Set target

• Introduction of A3 methodology

• Education in Lean

• Customer survey

• Employee survey

• Individual and team profiling (DISC analysis)

• Cash flow analysis

• Visual guidance – improvement boards

• Coaching

• Force field analysis

• Study trip to similar organizations

• Organizational change

• Support in recruiting new leaders

• Plan for continuous improvement and follow-up 

Results after 6 months

• Improvements to all KPIs (up to 50%)

• Greater involvement of employees in the improvement work

• Improved cooperation and clear agreements

• More open environment and higher motivated staff

• Leader roles and responsibilities became more clear